Managers And Work Relationships
Introduction
This write-up is based upon identification of managerial behaviors and identifying critical incidents in managing others in recent personal experience in the work place. To use competency models to identify the competencies which are crucial in effectively managing people and to draw conclusions on managerial practices, level of competence in each incident to identify how this has contributed to the outcome.
To establish an action plan to identify personal development plan to address knowledge and skill gap identified and to draw specific action plan with timelines.
Major characteristics a Manager has to display are as below;
1. Self-awareness
2. People management
3. Managing team
4. Performance review
5. Motivation
6. Self-confidence
7. Problem identification and solving
8. Trustworthiness
9. Assertiveness
10. Emotional resilience
11. Enthusiasm
12. Sense of Humour
13. Interpersonal sensitivity
14. Influence
15. Intuitiveness
16. Conscientiousness
17. Warmth
A successful manager is expected to have all the above characteristics needed to achieve corporate goals. A manager is expected to obtain all the managerial characteristics to make any organization a successful and if a manager is lacking any managerial skills then the gap should be analyzed & action plan should be prepared to fill the gap. A manager should encash on their strengths to work towards organizational growth.
Following are the managerial characteristic mention in the assignment;
Emotions in the Workplace
Difficult People
Managing Conflicts
Communication
Teams and groups
Performance Management
Out of the above characteristics, two characteristics which are being discussed below are difficult people and managing conflicts.
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