Delegation
Delegation
Delegation is an important skill that managers must strive to master. Delegation is basically handing over of a task to a lower level employee for accomplishment. However, it involves much more than just the handing over of the task. The selection of the right person, and the handover of authority and knowledge must take place as well. Good delegation saves time, develops employees, trains successors, and motivates people. Poor delegation, on the other hand, will cause frustration, de-motivation, confusion, and failure to achieve the task or purpose itself. (Chapman, 2005).
Delegation at My Organization
Delegation does not occur frequently in my organization. Most employees are assigned tasks that they are responsible for until they receive a promotion or leave the company. When delegation does occur in my organization, very little freedom is given at the field level. Tasks are to be carried out exactly as delegated. The person receiving the task cannot make any changes without first consulting the manager that assigned him the task. Tasks within the office are generally delegated with more freedom. For example, when someone calls in sick, management usually delegate that person’s duties to the most qualified person available. The delegation goes with full authority, because management is usually not aware of all the technical information required. Delegation at corporate level depends on the task, and the qualifications of the person delegated to. There can be complete freedom, no freedom at all, or anywhere in between. One of our policies is to continually train. Our New York branch always trains personnel for the next higher position. A majority of my company’s policies and procedures mirror that of the military. Members of the military are generally required to be technically and tactically proficient for the next two higher positions and the next lower position. While that is the general policy of our...
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