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Information System

Cohesion Case
The Broadway Cafe
http://www.cohesioncase.com
HIGHLIGHTS
The Broadway Café Introduction
Cohesion Case Components
Knowledge Areas
Deliverable Overview
THE BROADWAY CAFÉ
THE BROADWAY CAFE – Students can work on this
cohesion case during the semester to help them tie all of
the IT concepts together. The premise is that the
students inherit their grandfather’s coffee shop that
started in 1952 and still operates as if it is1952. The
students need to bring the café into the 21st century. We
choose a coffee shop because it is instantaneously
identifiable for students. We feel the case will give the
students a true business approach to IT and allow them
to work hands-on with many of the intangible concepts
we teach in the text (like SCM, ERP, and Wireless
Networks). It will also help them tie all of the IT concepts
together to see how they work to help a business
operate (even a coffee shop, which is not an IT
business). The flexibility of the case allows you to cover
any number of topics, in any order, at any time during
the semester.
2 THE BROADWAY CAFE BETA
BROADWAY CAFÉ INTRODUCTION
Unfortunately, business has been steadily declining over the last five
years. Although your grandfather was an expert at running the coffee
shop, it is outdated. There are no computers in the store and all
ordering takes place manually. Your grandfather had a terrific
memory and knew all of his customers by name, but unfortunately,
none of this information is located anywhere in the store. The family
recipes for the baked goods and soups are also stored in your
grandfather’s memory. Inventory is tracked in a note pad, along with
employee payroll, and marketing coupons. The Cafe does not have
a Web site, uses very little marketing except word-of-mouth, and
essentially still operates the same as it did in 1952.
Throughout this course you will own and operate The Broadway Cafe
taking advantage of business practices discussed in this text to...