Changing Individual Behaviors
Designing a BARS for Grading the Final Written Exam
We have been asked to design a behaviorally anchored rating scale (BARS) for grading the final written exam for OB 321. A behaviorally anchored rating scale is a method of evaluating performance by specifying definite, observable, and measurable behavior. To create the BARS grade evaluation, we will use the following four-step process:
1. Obtain statements about successful and unsuccessful job performance.
2. Sort the statements into categories of distinct job behaviors.
3. Judge the favorableness of each statement to devise a scale of values.
4. Assign a discreet scaling format.
Step 1 – Obtain statements about successful and unsuccessful job performance.
To fulfill this step of the process, we need to obtain statements that describe examples of both excellent and poor performance on the written exam. The professor would be a great source of such statements. For example, Professor Mills may say that a well-written final includes a clear statement of what the present state is and what the desired state is. Another example would be that a poorly written final mentions irrelevant theories in justifying intervention outcomes.
Step 2 – Sort the statements into categories of distinct job behavior areas.
The second step is to take all of the collected statements (including examples of both good and bad performance) and sort them into different categories. For the final, these categories are the four distinct areas that will be evaluated separately:
Conclusions (2 points)
Identify what was wrong or needs to be resolved.
Implications (3 points)
What are the expected outcomes of the problem or concern if not corrected?
What will happen if it is corrected?
Interventions (5 points)
What can be done to remedy the situation?
What do you suggest?
Justifications (10 points)
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